Privacy Policy

Last updated: 11 September 2026

1. Controller

The controller responsible for the processing of personal data on this website is Direct Order Global Electronics LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, United States ("we", "us"). Contact: info@directorderglobal.com.

2. Data we collect

Website access data: When you visit this website, our hosting provider automatically processes technical data such as your IP address, date and time of access, the pages requested, browser type and operating system. This data is required to deliver the website securely and is stored in server logs for a limited period.
Contact and quote requests: If you use our contact form or e-mail us, we process the data you provide (name, company, e-mail address, telephone number if given, country and the content of your request) in order to answer your enquiry and prepare a quote.
Order and customer data: If you place an order, we process your name, company, billing and delivery address, e-mail, telephone number, order details, payment status and correspondence in order to fulfil the contract, issue invoices and comply with export, customs and tax regulations.
Business verification data: For business customers and where required by law (e.g. export control, anti-money-laundering), we may request company registration documents and identification of the ordering person.

3. Purposes and legal basis

To respond to enquiries and prepare quotes (steps prior to entering into a contract).
To process and deliver orders, issue invoices and provide customer support (performance of a contract).
To comply with legal obligations, in particular tax, accounting, customs and export-control law.
To ensure the security and stability of our website and to prevent abuse and fraud (legitimate interests).

Where the EU/UK General Data Protection Regulation applies to you, the legal bases are Art. 6(1)(b) GDPR (contract), Art. 6(1)(c) GDPR (legal obligation) and Art. 6(1)(f) GDPR (legitimate interests).

4. Recipients of data

We do not sell personal data. We share data only with service providers who need it to deliver our services and who are bound by contractual confidentiality and data-protection obligations:

Hosting: Vercel Inc., USA — hosting of this website.
Contact form delivery: messages submitted through the contact form are transmitted to us by e-mail via a form-relay service.
Payment providers and banks — for processing payments.
Logistics and customs partners — for shipping and export documentation (name, address, telephone number, contents of the shipment).
Authorities — where we are legally obliged to disclose data.

5. International transfers

We are located in the United States. If you contact us from the EU, UK or another jurisdiction with data-transfer restrictions, your data will be transferred to the United States. We take appropriate safeguards, including contractual data-protection commitments with our providers, to protect your data.

6. Retention

Enquiry data is deleted once your request has been dealt with, unless a contract follows. Contract, invoice and customs data is retained for the statutory retention periods (generally 7 years for tax and accounting records). Server logs are deleted after a short period.

7. Cookies and analytics

This website does not use tracking cookies, advertising cookies or third-party analytics. The only data stored in your browser is your light/dark display preference (local storage), which contains no personal data.

8. Your rights

Depending on the law applicable to you, you have the right to request access to, rectification or erasure of your personal data, to restrict or object to its processing, and to data portability. You may also lodge a complaint with a data-protection supervisory authority. To exercise your rights, contact us at info@directorderglobal.com.

9. Security

This website is delivered exclusively over HTTPS (TLS encryption). We apply appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

10. Changes

We may update this policy from time to time. The current version is always available on this page.